Contact us

Last updated 12 November 2026

Questions about your book, an order or a print? Email hello@mycrayonstory.com and a real person will reply within two business days.

If it is about an order, please include your order number and the email address you signed in with.

Quick answers

• Your books are saved on your bookshelf, where you can download them again.
• Change your name, address or email preferences in your account.
• Damaged or missing printed book? See refunds and reprints.

My Crayon Story is run by Reid Media. Email hello@mycrayonstory.com.